About us
skydeck
usa 
Our singular mission:
To be great to work with and deliver exceptional value in rooftop patios
We at Skydeck USA aren’t satisfied with being a good company who does what is expected of us. We strive to be an outstanding company who consistently goes above and beyond the expectations of our customers. Our core values aren’t a pipe dream that we put together because they sounded good on paper. They are the heart and soul of our company and both define and guide the culture of our business.
Our core values are the foundation of how we work—and what you’ll experience when you partner with Skydeck USA for your rooftop patio projects:
SkyDeck’s core values
How Does Skydeck USA Make Rooftop Patios Simpler Than The Competition?
Most of our products are stocked for shipping within a few days. Even custom products ship within 3 weeks or less.
Our pedestals come fully assembled in the box and adjust to height in seconds using the screw ring or drill bit tool. This saves your team from confusion, headaches and significant labor costs.
Our fully adjustable pedestal system is at least twice as fast to install as compared to systems that require pvc pipe or stacking lots of parts on top of each other. This ensures a profitable project and a happy crew.
We make it our goal to be great to do business with: providing high quality innovative products, fast shipping, excellent customer service and an unmatched return policy are just a few things that make working with SkyDeck USA save you time, labor, money and migraines!
the SkyDeck usa difference
Intelligent Design Collaboration
Ask great questions & understand
Anticipate needs and problems
Simplify and streamline
Estimation and takeoff assistance
Coach
Installation consultation
Value engineering
Attentive Customer Service
Fast shipping
Detail oriented
Relationship driven
Developing customers for life
design & installation guidance
We’re here to make your design and installation process as smooth and efficient as possible. Architects can reach out for expert advise on specifying a safe and durable rooftop patio. Installers bidding on the labor, simply send us your architectural drawings, and we’ll provide a complimentary consultation to help you optimize your layout. From advising where to begin your first paver rows to identifying potential problem areas before they arise, our expert team is ready to support you every step of the way.
Our commitment doesn’t stop there. We’re happy to conduct a FaceTime session or even visit your jobsite in person to train your crew. We’ll share proven techniques and insider tips to ensure your team is set up for a successful and professional installation.
effortless customer experience
At the heart of our company is a belief that true excellence is measured by how seamlessly we serve our customers. From the moment they explore our offerings to the final stages of installation, our goal is to make every interaction feel intuitive, smooth, and stress-free.
We work to anticipate our clients’ needs—minimizing the time and energy they must invest in selecting products, placing orders, coordinating delivery, and completing installation. By focusing on clarity, efficiency, and proactive support, we ensure that our customers can trust every step of the process.
Over time, we’ve earned our reputation the right way: through reliable quality, competitive pricing, and a steadfast commitment to providing an effortless customer experience from start to finish.
product return policy
We understand how difficult (impossible?) it is to accurately estimate the number and sizes of pedestals that will be needed for a given project
To make it easy on our customers, we offer a return and refund policy (less an 18% restocking fee) for all complete pedestals that are returned in re-sellable condition. We don't have a specific return window. Just email us to start your return!
Short Lead Times, Fast Delivery
We stock a full range of pedestal sizes, Ipe pavers, porcelain pavers, turf, grates, and all the accessories you need — so your order ships fast, often arriving in two weeks or less.
Need custom concrete pavers? Even those are quick, with a typical lead time of just two weeks plus shipping.
We can match most competitor specifications with shorter lead times — and we price match, too!
